The following current principles have been adopted for the membership of our members-Customers to our petracoffee.com site ("Our Site"), the confidentiality, protection and related transactions of the information they provide, and sales from our Site.
Necessary measures for the security of the information and transactions entered on our site, according to the nature of the information and transaction, Kaçık Keçi Gıda San. AŞ. . and/or the relevant Card Organizations in the system and internet infrastructure.
All credit card transactions and approvals are carried out online between you by the relevant Bank and similar Card Institutions independently of us (Information such as credit card password is not seen and recorded by Petra Roasting Co.).
The information that our customers enter on our Site for membership, product/service purchase and information update purposes, especially confidential information about credit and debit cards, cannot be viewed by other internet users.
Information belonging to our members and customers may be disclosed to relevant organizations within the framework of our responsibilities stipulated by legal regulations. In addition, the contact information and other information they provide during their membership and / or shopping, to make and update your membership transactions on our site, to provide various products / services to Petra Roasting Co. and its business partners and suppliers, product/service fee-cost collections and various promotion, advertisement, promotion, communication, sales and carding applications can be registered indefinitely, Petra Roasting Co. and can be stored, processed, shared and used when deemed necessary by the specified institutions.
Products purchased from our site can only be returned to our site.
Used products are not refundable.
In the case of a product that is produced in accordance with the special requests and demands of our customers or that is personalized by making changes or additions, or that cannot be returned due to its nature, that is likely to deteriorate rapidly or expire, and in general, even if the product is used or unused. when unpacked; Our customers cannot exercise their right of withdrawal.
It is obligatory to present an invoice for the products to be returned.
Payment for products purchased from our site can only be made by credit card and other methods specified on our site.
Shipments are made from our site only within the borders of the Republic of Turkey.
To unsubscribe from our site, you can use the "unsubscribe" link in all e-mails sent by petracoffee.com.
The relevant order pre-information form-sales contract that you will see during every transaction in your purchases from our site will also be valid.
You can consult Petra Roasting Co. via the communication channels specified on our Site for any additional information you would like to receive.
Kaçık Keçi Gıda San. AŞ. adopts the above principles as a Member-Customer, and that my personal and other information that I have specified in the form of your website is shared with your Company and Kaçık Keçi Gıda San. AŞ., indefinitely for all kinds of promotion, advertisement, promotion, communication, sales, marketing, store card, credit card and membership applications by its current and future affiliates, subsidiaries, partners, successors and/or third parties-organizations to be determined by them, or I give permission to be recorded, kept in written/magnetic archives, preserved, processed, updated, shared, transferred and used for the period stipulated by them.
